WHAT’S SO DIFFERENT?

Everything That’s Important

– THE EASIEST SET-UP – we give up to 6 hours of FREE SET-UP WORK for paid plans!
– GUARANTEED more features in our FREE PLAN*
– NEW-TO-MARKET, game-changing features (see below)**
– LOWER FEES than over 90% of the top Help Desk providers#
– TOOLS TO TURN positive customer service feedback into marketing horsepower

COMPARE FEATURES

The Proof. The Pudding

FEATURES

OTHERS

US

Full ticketing system

Full ticketing system

Full ticketing system

Omnichannel

Omnichannel

Omnichannel

Custom Settings

Custom Settings

Custom Settings

Knowledge Base

Knowledge Base

Knowledge Base

Chat Support

Chat Support

Chat Support

SLA's

SLA's

SLA's

Free CRM

Free CRM

Free CRM

Secure File Sharing Portal

Secure File Sharing Portal

Secure File Sharing Portal

Staff Rostering

Staff Rostering

Staff Rostering

Geo-mapping Of Tickets

Geo-mapping Of Tickets

Geo-mapping Of Tickets

Graphics-based Support Forms

Graphics-based Support Forms

Graphics-based Support Forms

LMS For Staff

LMS For Staff

LMS For Staff

Points System For Staff Performance

Points System For Staff Performance

Points System For Staff Performance

Full Project / Task Management System

Full Project / Task Management System

Full Project / Task Management System

Full Featured Bookings Module

Full Featured Bookings Module

Full Featured Bookings Module

Heatmapping - See What Your Aren't Telling You

Heatmapping - See What Your Aren't Telling You

Heatmapping - See What Your Aren't Telling You

Positive Feedback - Convert-To-Online-Reviews

Positive Feedback - Convert-To-Online-Reviews

Positive Feedback - Convert-To-Online-Reviews

Support Content - Customer Social Sharing

Support Content - Customer Social Sharing

Support Content - Customer Social Sharing

Built-in Web Analytics

Built-in Web Analytics

Built-in Web Analytics

Custom Reports

Custom Reports

Custom Reports

COMPARE PRICIE & VALUE

“Price is what you pay. Value is what you get.”
Warren Buffet

Pricing & Value Comparison

Top Plan - Us
$89 per month, per user
Top Plan - Freshdesk
$149 per month, per user
Top Plan - Zendesk
$199 per month, per user

No, we don’t claim to be complete experts on Zendesk and Helpdesk – so please see what they offer in their top plans and make your own choice as to whether we offer comparative value, or better value, or not. We think we do but hey… we’re biased!

Explore Great Customer Service

Give customers MORE than they expect.

MORE features. MORE visual and engaging customer service portal. MORE options in their customer service journey.

MORE pathways to turn positive customer service experience into powerful marketing.

A Different Approach To Help Desk

Help Desk software isn’t JUST for customer service. It’s to turn customers into active brand ambassadors.

 

It’s also the right place to roster, manage and motivate CUSTOMER SERVICE STAFF. So we help with those 2 areas that are so often overlooked in HELP DESK apps:

 

– support staff management and performance
– turn customer service into automated marketing

Let’s
Work
Together

Drop Us A line

No obligation. No being treated like just another number. Drop us a line, get your Help Desk & Ticketing System set up now! And best of all, let US do the heavy lifting…

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